Debt Resolutions
Debt Resolutions
 
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(debtors only)

Member of Institute of
Mercantile Agents:
Member of Insitute of Mercantile Agents
  Tel:  (08) 9965 4220
Fax:  (08) 9965 4224
Mobile: 0419 959 142
PO Box 5045
Wonthella WA 6530

debtres@debtres.com.au
Client Access Login:    Password:      demo client access

About Us

Debt Resolutions was established in 2002 after a successful beginning as Geraldton Legal Process Servers. GLPS commenced in 1995 in the Midwest region of Western Australia as a part time business from small beginnings with operations in process serving and field calls. In May of that year, repossessions were added to provide an additional service to the existing client base.  Twelve months later, principal Steve Edwards applied for and was granted a debt collectors licence, opening the door for local debt recovery, and was on his way to establishing a nation wide client base.

In August 2001, the decision was made (with strong encouragement from wife Sally) to elevate the business to full time status, and resign from then employer City of Geraldton. Until October 2001, Steve had been operating via a labour intensive paper based system. He purchased a debt recovery programme in September 2002, and decided to split the current “Geraldton Legal Process Servers” into two, thus creating a dedicated debt recovery business; Debt Resolutions was born. Geraldton Legal Process Servers continues to service clients requiring process serving, field calls, repossessions and Repcol authorised Sheriff work, and soon to be appointed Bailiff duties.

Steve provides a complete debt collection service to clients who are many and varied, including Solicitors, Real Estate Agents, Mechanics Tradespeople, Transport companies, Accountants, Vets, Local Government Offices, Not for Profit Organisations, Educational Institutions and Retail outlets. Debt Resolutions has grown to being the premier debt recovery agency north of Perth and services clients with debts that span the globe.


The Strengths of Our Business

Steve’s local government/ranger background in dealing with a diverse range of people and cultures in many emotional and challenging circumstances has been the cornerstone of his success.  The local knowledge gained during this time is invaluable.  As a debt collector, Steve encounters many people who are financially struggling.  His ability to convey understanding and empathy when needed together with working towards gaining trust from the debtor also influence his success. The delivery of exceptional service and the results it achieves for the business community draw many testimonies from the client base.

Our unique interactive Online Client Access
system enables a client to check records of any currently outstanding accounts, and view statements – both current and previous.  The ability to add new accounts for collection, and contact the collectors via our interactive query system are also available. Flexibility allows Debt Res to individualise our services to suit the varied sectors of the business community. By being accepted as a Member of Institute of Mercantile Agents Ltd shows that we are respected and reputable.  We are bound by the IMA Code of Ethics and Code of Conduct and have the debt licence bond through this body.




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